NCSAM? That’s a Mouthful!

October is National Cybersecurity Awareness Month (NCSAM). This is a month of bringing awareness to the importance of staying safe in the world of technology. Cybersecurity is intimidating and confusing to a lot of people. If you’re as confused as most, hopefully some of the NCSAM information being shared this October will help give you a better level of comfort in how to #BeCyberSmart.

Cyber tip #1: If you don’t know IT, hire IT.

If you owned a business, and you weren’t sure how to keep it safe and secure, you’d probably hire someone to help with security. Why should things be any different when your personal assets are at stake? You don’t have to pay a lot to get a lot.

Check out your local community college, or get involved in adult education courses through your local school district. You can also check out some of the self-study resources at the end of this post. They are reputable sources and will get you moving in the right direction. Or, if you are a HealthStar Client, ask your HealthStar contact and we will work with you to find some resources!

Before you pay anyone to help you, check out these free and low-cost options, or ask for some guidance at a local library or college.

Cybersecurity-schmybersecurity

In the land of words that are long and difficult to type, “Cybersecurity” is at least a contender. What do you picture when you see the word Cybersecurity? If you’re like most people, it’s something wiggly, not quite in focus, and hard to put your finger on. Maybe a shape-shifting robot, or something like that.

If you want to know what I picture, I’ll tell you. I picture this little logo:

TopDog PC

This is the logo of a company called TopDog PC Services. TopDog is my best friend in the whole, wide, computer-technology world. HealthStar’s IT department would be a sad place without TopDog. Beth and Susan would be afraid to come to work, and all of the other HealthStar staff would be wondering “what happened to our previously helpful, responsive, and effective IT ladies?”

Computers wouldn’t know when to update, or what to download. Our HIPAA security team would be nervously clearing throats and biting fingernails. Antivirus software would be disconnected, and we’d be stuck using TeamViewer or LogMeIn for remote support. Mobile devices would be out in the wild with no management.

Basically, it would be chaos, doom, and despair for all.

So, naturally, to kick off NCSAM, I wanted to say a big HealthStar thank-you to Joe, Jordon, and all of the staff at TopDog PC. You guys give our itsy bitsy, teeny-weeny, HealthStar IT team the courage of a fully staffed IT DEPARTMENT. You’ve given us the background knowledge that we don’t always have, and the technical expertise that we’ve always wanted. You keep us operating, you keep us updated, and you help us find the right tools to keep ourselves safe and secure in a world of ever-evolving technology. And you do all of this with SO. MUCH. PATIENCE.

THANK YOU!

We really do love you guys.

Sincerely,
Beth Taylor and Susan Mocchi
(Two of your biggest fans)

(And also from a bunch of people who might not even realize how much you help us out – all of the office staff in Bemidji, Cass Lake, Cloquet, Duluth, Inver Grove Heights, Nett Lake, North St. Paul, Ogema, St. Paul, Waite Park, and don’t forget Gallup, NM and Casa Grande, AZ!)

Stay tuned for more NCSAM fun and information, all throughout the month of October! And check out our Facebook page for even more information about how you can #BeCyberSmart.

Resource list:

https://staysafeonline.org/ncsam/themes/ (Loads of free tech safety resources for businesses, parents, teens, kids, older adults, and everyone in-between)

https://s2me.io/ (Free self-assessment to determine your personal level of security. Includes tons of great tips to improve security.)

And, of course, https://www.topdogpc.com/ (My best buddies in the technology world. Please look them up if you need help with IT coverage for your business. They are the bee’s knees of techies. They’ll help you figure out all of your tech and compliance stuff, and they will do it at a reasonable price. They also know all about wasabi soy almonds, yum. )

Love and Charity – 24ECCs in action! HS + Safe Haven = ❤

During the month of May, HealthStar is focusing on the 24ECC’s of Love and Charity. Each office is partnering with a community agency to help support a good cause. Corporate and the Twin Cities Skilled office, for example, are working with an agency called Safe Haven Foster Shoppe. Safe Haven holds a unique mission of providing basic items to newly placed foster kids.

Safe Haven Mission: We want no child to enter foster care empty-handed.

Kids placed with foster families often have no belongings, other than the clothes they are wearing on placement. Safe Haven puts together bags of essentials (like toothpaste, toothbrushes, socks, or pajamas), with a goal of providing newly placed foster kids with a special bag within 24-hours of placement. HealthStar Home Health Corporate and Twin Cities Skilled hope to provide 4 completed bags to Safe Haven; two for girls and two for boys.

Found your heartstrings?

Hearing Safe Haven’s mission gave me chills. Kids in foster care need a little extra love, and what an amazing difference when there’s something special waiting at their new home. It’s a small thing, but to a kid going through this transition, this bag of items is something stable, personal, and all his/her own. If you’re in the twin cities metro area, please consider supporting Safe Haven with a donation. Drop items off at HealthStar’s Corporate and Twin Cities Skilled office during our drive, or contact and support Safe Haven directly at any time. Your support goes to a great cause!

Here’s a list of what goes into the various bags that Safe Haven creates. Providing these basic essential items on placement is a great way to support foster families and foster kids both at the same time! When you choose to donate financially or donate items, you can play an important part in Safe Haven’s mission and vision.

HealthStar has a big heart!

Thanks to Tim Lively, HealthStar owner, for generously supporting this effort. We are lucky to work at a company that supports staff in setting up a drive like this. And it’s also great that HealthStar financially participates in the donations set up by each office!

This is just one activity for these two combined offices, but all of HealthStar gets to join in on every 24ECC project! That’s ten more offices for Love and Charity. Don’t forget to check back and see all of the great Love and Charity activities from our other offices! I can’t wait to hear about them all, myself!

Want to know more about working at a supportive and caring company? Check out open positions, and learn more about HealthStar’s mission and vision!

Better Health through Kindness

To me, May is a reminder of kindness. My favorite part of May has always been “May Day,” celebrated on May 1st. To celebrate, my family would create a little basket of goodies for each of our neighbors. Then, the fun: ding the neighbor’s doorbell, leave the basket, and RUN. This always felt amazing! Not only was I doing something fun with my mom and my sister, I also loved to imagine my surprised neighbors, overjoyed by finding a surprise of flowers, fruit, or cookies in a lovely basket on their doorstep. (I’m sure they knew it was us, but it felt like such a secret to me as a kid.)

To this day, I get excited about May Day, because it represents something wholesome, kind, and caring. I’m no Martha Stewart, but I still yearn for those happy little things that make my heart feel full to bursting, and this memory is one of those things.

As it turns out, that “heart full of joy” feeling you get from kind and generous activities does more than just make you happy – it’s also great for your health! (I’m sure you knew I’d get around to this eventually.) Check out these benefits of sharing a bit of kindness, and stick around for a few simple ideas to spread the warm, fuzzy feelings around! At the end of this post, you’ll also find a bunch of links that support the positive impact a little kindness can have on your health and well-being.

A kind heart is a healthy heart!

Studies have shown that when we complete an act of kindness, we receive a boost in the hormone Oxytocin. According to Dr. David Hamilton, “Oxytocin causes the release of a chemical called nitric oxide in blood vessels, which dilates (expands) the blood vessels. This reduces blood pressure and therefore oxytocin is known as a ‘cardioprotective’ hormone because it protects the heart (by lowering blood pressure).”

Is it enough of a reduction to negate the extra salt in my diet? Well, I’m no doctor, but I am an expert in wishful thinking. Maybe if I share those French fries, the kindness boost might just evaporate some of the “bad stuff” about the fries themselves. Plus, by sharing, I’m only eating half as many as I would have if I’d been selfish. That’s a win, win situation!


Constant kindness can accomplish much. As the sun makes ice melt, kindness causes misunderstanding, mistrust, and hostility to evaporate.

Albert Schweitzer

Oxytocin has also been called a “love hormone” because it is produced by nursing moms and helps them bond (and fall absolutely in love) with their new babies. It shouldn’t surprise us, then, that this same hormone helps us bond with others in social situations as well! It can help reduce anxiety and keep depression at bay. When you couple this benefit with the next, the cumulative effect is a great mood boost!

More endorphins? Yes, please!

Acts of kindness can also repay you in the form of serotonin release and endorphin production. Most of us have heard that serotonin “makes you feel good.” It is commonly believed that low serotonin levels can lead to depression, anxiety disorder, and other mood disorders. On the flip side, a little boost in serotonin supports feelings of happiness and enhances the “good mood” feeling.

Add the endorphin release, and you’ve really got a good thing going! Endorphins increase the feeling of well-being, help relieve stress, and even decrease pain in a similar way to opioid drugs, but without any of those nasty side-effects! Together, the increases in oxytocin, serotonin, and endorphins create an unstoppable mood-and-body-boosting trio. The kindness effect combats everything from depression and anxiety to aches and pains. Speaking of aches and pains, that brings us to…

What about inflammation?

Chronic inflammation is of great interest to researchers as a potential underlying contributor to many illnesses. According to this study, “Regularly engaging in volunteering has a special way of getting ‘under the skin,’ resulting in what appears as a younger biological profile for inflammation.” Volunteering gave a greater health benefit, in terms of reduced overall inflammation, than other types of “productive activity,” possibly because of the health boost received based on the generosity and kindness involved in the act of volunteering.

Reducing inflammation may help the body avoid many kinds of health issues, including Alzheimer’s disease, congestive heart failure, heart attack, stroke, obesity, cancer – and these are just the big names. Everyday ailments like joint pain and arthritis can also seem lighter after an act of kindness. If we thought of kindness as medicine, how much more of it could we create?

Wow, kindness is strong stuff!

But wait – there’s more! In addition to all the benefits we’ve already discussed, let me throw in one more tidbit. This one is my favorite. Kindness begets kindness. It’s the ripple effect – an act of kindness can spread from one person to many, and it happens with so little effort!

Put kindness in action:

Maybe you buy a coffee for the guy behind you in the drive-through today. The person working the window gets to be a part of your kindness, which benefits him or her. The guy getting the free coffee doesn’t know you to thank you, so hopefully he’ll pass on the kindness to another stranger, or maybe even two. Each of those people, in turn, commit their own acts of kindness, spreading your single act to a positive health impact on a whole bunch of people, all for the cost of a single cup of coffee.


I like to pay for the coffee of the other folks behind me in line. It typically costs me less than $10, and makes the other people feel good, but more importantly, it makes me feel so good, and random acts of kindness change the world one person at a time.

Robert Kraft

It’s easy for me to see the benefit of a single act, but really, who does only one kind thing in a day? How many kindnesses can you spread around today? If we all take a few minutes to plan something generous and selfless, just imagine the impact we can have! Here are some ideas to get you started:

Our first day being kind

Everyone is new at something, some time. The good news is, it doesn’t take long to get the hang of dishing out kindness. A smile at a stranger, a compliment or a helping hand – these are all free. Here’s one of my secrets, and I don’t mind sharing it with you: lots of times, when I see someone is having a tough day, I will go out of my way to find something nice to say about that person.

Look at what he or she is wearing, the hairstyle or the accessories. There’s always something that took a little extra time to do, or something that maybe he’s insecure about or she wasn’t so sure if she could pull off that day. What if you’re the one to say “hey, I really like your scarf, where did you get it?” or “you look great today, what did you do differently?” Such a simple thing can really go a long way to making someone feel noticed.

A few more freebies

Donate your unwanted stuff to a women’s shelter or volunteer for an outreach organization in your area. These are fabulous causes, and of course, you’ll get the health benefit from the act of generosity. Help load someone’s groceries, open the door for a stranger, or help your neighbor with yard work if you happen to be outside at the same time.

And, of course, there’s that “pay for the guy behind me” trick in the drive-through. It’s a game of chance – he or she might be buying for the whole office! It sure does feel good though, when you can surprise someone with a free order; even though you don’t see the reaction, you know what you’d feel like if it happened to you!

We’re not done yet!

I’m lucky to work at HealthStar, because we have whole offices full of kindness. There is something to be said for working with people who truly care about people. I feel it every day, surrounded by nurses and support staff who would drop everything to help a person in need. But even for those who find it easy to spread kindness, a reminder might be needed. It’s easy to get wrapped up in our own little world sometimes! Here are some of my favorite workplace examples of sharing kindness – maybe you can start small in your office today!

Share your lunch with someone who doesn’t have much that day – I know I’ve been on both the giving and receiving end of this one, and both are amazing. Give a few minutes of your time to a co-worker who needs a listening ear. Leave a “love note” to tell your co-workers what you admire most about them. Bring a treat to share, or if you’re on a health kick, bring some fruit or veggies and hummus. Recognize the contribution of a team member, or just send a little email to tell someone you’re thinking of her. And don’t forget the May Day basket – I’d love to see this tradition revitalized, in or out of the office setting!

Go forth and be kind!

I challenge you to come up with your own creative ways to spread kindness, and I promise you’ll enjoy these wonderful benefits to your own health and wellness in return. I think this is nature’s way of telling us that this is how we should be doing things – give to someone else, and in return, you get something that maybe even money can’t buy. A heart full of joy, and a body full of health!

And as always, contact HealthStar if you’re looking for staff who know how to put kindness into action to help you reach your health and wellness goals!

Please check out these links for more information:

Understanding Inflammation

The Science of Kindness

6 Science-Backed Ways Being Kind is Good for Your Health

How Sharing Kindness Can Make You Healthier, Happier

Why Random Acts of Kindness Matter

March! I thought you’d never come!

I know I can’t be alone in wishing for spring. The vernal equinox is around the corner, and with it, days that finally stretch longer than nights. The arrival of March signals the first breath of beautiful and snow-melting spring, when we can finally begin the long thaw. Winter has taken a toll on both my physical and mental health, so as part of my “spring cleaning,” I have been looking for ways to energize and refresh myself, inside and out. While the weather slowly warms February’s heaping snow piles, I’ll be taking baby steps toward a happier, healthier me. I’d love to share some of the ideas I’ve found – maybe we can work together on a few small changes. Here are 4 areas that I’m working on, and plenty of little tips to work them into both of our schedules:

1. Shake up mealtime!

There is a lot of bang in the buck when it comes to changing your eating habits. But you don’t have to make drastic changes to see positive results. I love the idea of just adding an extra fruit or vegetable to every meal – sneaking in a smoothie here and there is an easy way that I’ve found to trick myself into eating more spinach. Even my kids love the smoothies! Including a probiotic in or out of your smoothie, like yogurt, kefir, or kombucha, can also improve digestive health and restore some of the important gut flora to help keep your system moving.

Add a little “good fat” to your diet for a big health boost!

Also, think about this – are you including “good fats” in your diet? Found in avocado, nuts, eggs, and other sources, these fats can help you feel satisfied and help to lower LDL cholesterol. You’re looking for unsaturated fats and omega-3 fatty acids. The extra fat is the good news, but now I’m getting to the tough stuff – limiting added sugar and refined white flour is a great way to cut out “empty” calories. Yes, sugar and white flour like the stuff found in brownies, cookies, ice cream, and most of the other things that I dream of when I start trying to “eat healthier.” But don’t stress about this – if you’re working in the other tips here, you’ll feel less cravings, and a little indulgence here or there isn’t all bad.

Speaking of “do as I say, not as I do” advice… here’s my favorite tip. Pack your own lunch every day. It’s really tough to get a healthy meal if you’re eating out! Even a salad can be loaded with calories depending on the dressing and toppings. You’ll be much more likely to eat healthy if you only pack healthy foods. You’ve had time to think about the ingredients, the portions, and the balance of the meal. And maybe a little snack once in a while wouldn’t hurt, either.

If you’re struggling for lunch ideas, here’s a fabulous one – work with a buddy to create lunches together! It keeps a little mystery in your lunch, and together, you can stay motivated and healthy. Two lunch eaters are much more creative than one! For example, at HealthStar, we’ve had a salad club in the past. It’s easier in summer, when produce is cheaper, but the idea can be modified for any season. You don’t have to do salads – you can get creative with different recipes. With a partner or two, sandwiches, wraps, or any number of side dishes can be converted to a delicious, nutritious, and surprisingly crave-able lunch menu!

2. Get moving!

Keep it moving!

For those of us who sit a lot (HealthStar office staff, this one’s for you!), hip openers can be done when you wake up and right before bed, to help keep your hips and waist refreshed. Yoga and Pilates are a couple of great low-impact workout types that can be done by all different ability levels. Even just a few simple stretches a day can help get you moving easier and give you a serotonin boost!

This can be a really tough one for so many of us. I sit at a desk all day, so for me, a reminder to get up and move around every so often is really helpful. I’ve known friends who swear by doing squats every time they go to the bathroom. 5 minutes of fast walking per hour can get you near the recommended weekly exercise recommendations, if you add a bit of workout time on the weekends (mayo clinic recommends 75 to 150-minutes per week). When I’m stuck on a project, just taking a walk around the office can help clear my mind and give me a spark of energy to finish strong.

The point is, you don’t have to do a P90x workout to see health and wellness benefits – any of these ideas can get your blood moving, boost your energy level, and lift your mood! Just pick a realistic goal that you can feel successful at, and stick with it. Once you’ve incorporated some simple exercise in your daily routine, maybe it won’t seem so daunting to add something more vigorous!

3. A smile a day keeps the doctor away!

There is plenty of research to show that our interpersonal relationships have a great impact in our physical and mental well-being. When you connect with someone, you both benefit! So in this very early spring, take some time out and spend it with an old friend, or maybe even make a new friend. You might also do something active together, like taking a nice walk through the Como Conservatory (it’s free!). Exercising with a buddy can be great for motivation!

Smile! It’s contagious 🙂

Another great way to add some warm, fuzzy feelings, is to get involved in your community. HealthStar’s caregivers are already part of something greater than themselves, becoming a part of a Client’s life and working together towards the Client’s health-related goals.

The joy that comes from helping others can be very rewarding. There are lots of ways to get involved at all levels of commitment. Maybe you want to start a book club, volunteer at an animal shelter, or plan a game night with your neighbors – anything you can do to connect with others on a meaningful level will give you plenty of “feel-good” energy!

4. zzzzzzzz (shh, I’m “health” sleeping)

This one speaks to me on a very deep level. I am not myself if I don’t get enough sleep! It’s harder to concentrate, I’m irritable, my body aches, and all I can think about is crawling back into bed. Getting 7 to 9 hours of sleep is critical for all of these reasons. (For me, it’s more toward the 9 hour mark.)

If you were looking for an excuse to take a nap today…

Sleep alone isn’t going to bring all of your body and mind to perfect health. Quality of sleep is also important. Taking a few minutes before bed to meditate, do deep breathing, or go through a relaxation technique can help you to fall asleep faster and get better quality sleep. Mindfulness activities can also help you reduce stress and re-center yourself throughout the day – if you find a technique that works, try adding it at lunch time. A short mental break might be just what you need to keep going through the afternoon slump!

Put it all together

It’s not realistic to think that we can do all of these things. But we can do a little bit today, and see what feels right. Adding little bits of change over a long time will slowly ease us into bigger changes. If you need some ideas built just for you, HealthStar’s mental health department and therapies department are great places to start! Between those two departments, you can find great experience to put the pep back in your step. Anything from help with mental health struggles to post-surgical range of motion exercises.

And what will I be doing different, you ask? Little things, for sure! For example, today, I have split pea soup for lunch. (Yes, I brought it from home) Tomorrow, maybe I’ll remember to do the 5 minutes of walking per hour. And that brings us to Wednesday… maybe I can work in a breathing exercise that day for my mental health. Little by little, I’ll work my way up to P90x.

Or, maybe not…

https://www.rd.com/health/wellness/changes-health-reduce-diabetes-risk/

https://chuzefitness.com/2018/01/small-changes-make-big-impact-health/

https://www.health.harvard.edu/healthbeat/7-ways-to-jumpstart-healthy-change-in-your-life

https://www.niddk.nih.gov/health-information/diet-nutrition/changing-habits-better-health

https://www.rd.com/health/diet-weight-loss/how-to-sneak-in-fitness/

https://www.psychologytoday.com/us/blog/where-science-meets-the-steps/201504/4-lifestyle-changes-will-boost-your-mental-health

https://www.psychologytoday.com/us/blog/when-your-adult-child-breaks-your-heart/201410/9-lifestyle-factors-can-affect-your-mental

http://www.sciencedaily.com/releases/2014/05/140509074114.htm

https://consumer.healthday.com/mental-health-information-25/anxiety-news-33/quitting-smoking-linked-to-better-mental-health-in-study-684786.html

https://psychcentral.com/news/2011/02/18/lifestyle-changes-as-treatment-for-mental-health-concerns-depression-anxiety/23670.html

https://www.mayoclinic.org/healthy-lifestyle/fitness/expert-answers/exercise/faq-20057916

https://www.health.com/health/gallery/0,,20477647,00.html

https://yurielkaim.com/yoga-hip-openers/

Spotlight: Jessica Downs, Clinical Operations

HealthStar’s Corporate team is a very diverse mix of all walks of life. Today, we are nurses (like Jessica), medical billers, and office support staff. But many winding paths have converged to bring this team together. With history in auto maintenance, real estate, finance, marketing, teaching, and even some folks who moved to the continental US from abroad, we really keep things interesting!

We are all problem solvers in one way or another, but the thing that really brings us together is our love of caring for others. We may not be direct, hands-on care staff, but we show our helping hands in other ways. There are lots of treats and shared meals, plenty of “feelings Friday” discussions where we show our support for each other, and lots of inside jokes. There are no cliques – we all get along. No, seriously! It’s not always easy, but because we truly care about each other, we give each other grace and try to understand where others are in their own unique battles.

As awesome as Corporate is, if you really want to see what makes HealthStar shine, what sets us apart, and what we are all working for every day – you’ll need to look outside our colorful and multi-angled Corporate walls. Look out into “the field,” where the rubber meets the road. Can you see our clinicians, our practitioners, and our front-line caregiving staff? Maybe you also see our service office locations and some of our Clients – they’re the reason Corporate exists! We work to serve, and we work hard to make sure that we serve well!

Who else do you see?

While you’re looking out there, do you see a blonde? Not just any blonde, but a blonde who really OWNS IT? Maybe you see her climbing out of a big pickup truck with her hair flowing in the wind. Her broad, radiant, feel-good smile touches everyone she walks past. That blonde hair is a statement, and the shoes and smile are the exclamation point. Her red shoes reflect her true passion – love for all people, and a strong desire to take care of those who need it. Watch out, now – she’s a hugger, but her hug melts your worries away and leaves you feeling lighter. Just who is this happy, high-heeled hugger, you ask? I’m proud to say, this bright and bubbly blonde is Jessica “Jess” Downs, HealthStar’s Director of Clinical Operations.

Talk about winding roads to HealthStar Corporate – prior to her decision to become an RN, Jessica had worked as a CNA in HealthStar’s Duluth office. Jess even once considered becoming an attorney! We’re sure glad she didn’t go that route. Instead, while working as a CNA in a nursing home, Jess was encouraged by a mentor to pursue a career in nursing and decided to give it a try.

What a great fit for her caring personality! After getting her degree, Jessica’s career in nursing kicked off in her home town of Duluth, MN, working in a surgical center and hospital. She later worked in Wisconsin, Nevada, California, and Arizona, in a variety of clinical roles including corrections nurse, hospice case manager, and Director of Nursing. Then, in 2014, Jessica’s winding road led her full-circle right back to HealthStar. Some things are just meant to be! Because we are in the “month of love,” we thought it would be a great time to tell you a little more about Jessica and her big-hearted ways. Jessica Downs, the HealthStar spotlight is on you!

Happiness is contagious

One of the first things that I noticed about Jessica is that she always seems So Happy. It’s an overwhelming happiness, like I imagine it would be if everyone’s Facebook self was real. She projects positivity and happiness into the world in front of her, like a blinding pink tractor beam, daring sadness to cross its path. If ethereal auras were visible, Jessica’s would be pink and fuzzy, and it would probably sparkle in the sunlight.

Cass Lake 2018 Holiday Party.
Left to Right: Barb J, Michelle C, Julie S, Jessica D, Jean B.

Her happiness is wonderful in meetings, which are otherwise often dull and boring. Jess has a great laugh, bursting straight out of her heart; it is the glorious sound of freedom, a bird’s song of warm sunshine and wind ruffling his feathers as he soars through the open sky. Try to be stressed and frustrated in front of Jessica, I dare you. When you start to explain your problems, they suddenly won’t seem so bad any more. She’ll tell you “it’s OK, we’ll get through it.” And, poof – she’s right. It’s that simple. We will get through it.

Shine on, Jessica!

It’s easy to understand Jessica’s success in hospice, and as a nurse in general. A ray of sunshine in a cloudy and often difficult time, she’s exactly the type of personality to lift everyone’s spirits. Picture her sweet-talking her patients and showing them there’s nothing else that matters in the world. To Jessica, that’s the truth! She loves our HealthStar clients and pours her heart and soul into making sure that our team has the tools to deliver the best possible care!

While similar care is provided in both hospice and home care, there is a much more personal aspect to home care, because of the need for service to be provided in the Client’s living space. Jess has a great understanding of what this means to Clients. She expresses gratitude and compassion toward HealthStar’s Clients and says that she is honored to be invited into their homes. Her humility and friendliness help set Clients at ease.

Flexibility, much?

Some things are critical to a successful career at HealthStar. A sense of humor, I say. A love of food? Probably. The gift of patience? Can’t hurt. How about the ability to roll with the punches, to re-prioritize when a target shifts, or to “be the willow,” as our long-time employee Cathy Rivas-Carballo says. In my opinion, this is critical. HealthStar staff have an informal motto: “Give it a minute, things will change!”

Cass Lake 2018 Holiday Party.
Left to Right: Michelle C, Karen M, Jean B, Jessica D, Julie S.

Why is flexibility important? Take Jessica’s HealthStar history as an example. In her RN role, she started at HealthStar shortly after our transition from PCA/HMK agency to Medicare-certified agency. In the time Jess has been with us, the layout, structure, and focus of HealthStar’s branch offices, the organizational chart, and even our office addresses have changed. We have added and subtracted service offerings, and we have changed software programs many, many times. Staff have come and gone, sometimes more than once. (We joke about a revolving door. In a good way!) Throughout all these changes, Jess and the rest of our Corporate staff have flexed and sometimes flailed in the wind, but with flexibility on our side, we haven’t broken. We almost never make jokes about having a new priority. Instead, we come together as a team, again and again, and figure out how to continue.

But wait, there’s more…

Jess has also ridden the wave of change in her personal journey at HealthStar. Not including her time as CNA, Jessica first worked at Corporate, transferred to Duluth, transferred back to Corporate, and now lives in the Duluth/Cloquet area but still represents the Corporate office. Wait, what? Don’t worry about the details; the moral of the story is, she’s plenty flexible, and she goes with the flow. Jessica’s humility and “true to your roots” attitude make her approachable, and she always talks us down off the branches when things get a little too windy in that willow tree.

Open heart, open mind

Something that not everyone may know about Jessica is that, in addition to being an RN, she embraces a very unique skill set of healing. She is a Certified Level II Reiki Practitioner and says that blending western medicine and alternative medicine helps her to treat people holistically. Reiki has been around for thousands of years and is sometimes called “the laying of hands.” In practice, Reiki focuses on the transfer of healing energy from practitioner to patient, to revitalize the healing energy in the patient.

Maybe this explains why Jess has such grace and love for all of us – by sensing the energy around her, she sees more than just a single facet of a person, giving her a greater understanding of what makes us all tick. By keeping an open mind, and trying something different, Jessica is bringing a new perspective to HealthStar. There is something different about Jessica, and maybe this explains a little bit of that difference. There’s a lot that we can’t fully understand, but instead of dismissing those things, Jessica has embraced possibility and puts healing energy to great use.

But what about those shoes?

Yes, Jessica has some of the cutest shoes that I’ve ever seen. With my big clompers, I won’t be wearing anything like her shoe wardrobe. She’s not shoe crazy, she just has good taste. I know, this is four things, and usually I only do three, but this one is short. Great shoes. Hardly counts as a fourth.

By the way, Jess – how do you drive that big pickup truck with those fashion forward shoes on? And do you still wear heels when you go ice fishing?

Thanks for the positivity!

Corporate is lucky to have Jessica’s happiness, positivity, flexibility, and open mind on our side. Her love of HealthStar’s Clients shines through in every meeting. She is absolutely a strong advocate and spokesperson for the Client’s perspective and needs in receiving care. Jessica has brought a wonderful attitude of love and acceptance to HealthStar Corporate, and she has extended that attitude to the branch offices and to all of our Clients. We can’t wait to show you the benefits of this sense of love and caring!

A Little Love Makes a Big Difference

While Hallmark concentrates on sales of greeting cards and florists work their fingers raw arranging bouquets, we thought it would be interesting to learn how love can help improve our health. It’s something that we often overlook when choosing to “be healthy.” We think about our diet, how much exercise we can squeeze into our schedules, how much water we drink. But we rarely consider our social relationships and interactions when thinking about New Year’s resolutions or healthier lifestyles. Many studies have shown, however, that healthy personal relationships are just as important to good health as are exercise and good eating habits.

Why isn’t everyone talking about this?

The conspiracy theorist in me says it’s because no one makes money off of my making a new friend or my relationship with a loved one. There’s no way to make that into a pill, a vitamin, or a quick fix. Our relationships are something that we have to develop for ourselves. Sometimes, maintaining a relationship can even be harder than breaking it off. But after you hear about all the health benefits of healthy social interaction, maybe you’ll be the first one to start talking about the benefits!

Where science meets those warm, fuzzy feelings

Several studies have shown that the support system involved with our personal relationships helps to build better physical and mental health. It makes sense – you feel good when you have the support of people who care about you. And it feels good to support them in return. But even a small gesture, like a smile from a passing stranger, or the “good morning” you say to that guy who works on the floor below you, can have a ripple effect that leads to improved health and well-being.

These interactions remind us that we are part of something bigger than ourselves; a community, a town, and a whole world full of other people. Maybe that stranger will smile at someone else and pass on the good feeling. Maybe the guy downstairs was having a tough week, but now he feels just a little better.

“Be kind, for everyone you meet is fighting a hard battle.”

John Watson

The good kind of contagious

This quote is more than 100-years old, but still speaks as a reminder that we are surrounded by people who are, like us, struggling in some way. By supporting each other, we make those burdens feel a bit lighter. Sometimes we forget our trouble, if only for a minute. Even when remembered, a burden shared is far easier to carry than burdens borne alone.

Each time you smile or wave, you silently tell the person you smiled at, “you matter.” You’re signaling that the person is worth your time. And that feels good, too – we all need a reminder sometimes that we matter. I’m telling you right now – you matter to me. If I see you on the street, I will smile and wave at you, and I hope you do the same back. I’m smiling at you right now, in fact. And I bet you just smiled back. Isn’t that just the coolest!

Put it into action!

So much of our time is spent in solitude; driving alone in the car, sitting at a desk, waiting for appointments. Even when we’re together, sometimes it still feels like we’re alone. The supercomputers in the palms of our hands lead us to a paradox. We spend so much time communicating that we have no time to communicate.

This month, put your newfound knowledge about the importance of relationships to use. I challenge you to notice the difference that a smile, a wave, or a good conversation with an old friend might have on your health. If we all make an effort to show someone how much they matter, maybe we can even painlessly shed those extra holiday pounds… Hey, a girl can dream, right?

For more information about how love and relationships can help you build a healthier future, check out these resources and studies:

https://www.nytimes.com/2017/06/12/well/live/having-friends-is-good-for-you.html

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3150158/

https://academic.oup.com/aje/article-abstract/109/2/186/74197

Spotlight: Cristina Hernandez, TC Skilled

Checking her list

Turn the computer on, then check in with “the boss,” Deb Allen in Twin Cities Skilled. Another check-in with “the other boss,” Donna Smith in HR. Pull up Outlook and check Tim’s schedule. Check Barb’s schedule. Make sure there’s enough paper, water, plastic silverware, pens, and post-its. Check the main fax. Sit down and check Corporate voicemail. Check email. Look for IT inventory to check in or check out. How much checking can one person do in a day! And it’s only been 15 minutes.

This is the beginning of a typical weekday for Cristina Hernandez, Office Assistant at HealthStar’s Corporate and Twin Cities Skilled office. She keeps us all organized, on-time, and well-stocked with legal pads. She has a great sense of humor and loves practical jokes, but be warned; if you pick on her way of eating fried rice, one grain at a time while picking all of the vegetables out, you might upset her. She does have her sensitive side.

A little history

Cristina started at HealthStar in June of 2015. She worked as a HMK/HHA/PCA for the Minneapolis South office on Franklin, and she provided administrative support to the office between visits. In October of the same year, she applied for a position at the Corporate office. Corporate snapped her up before the ink dried on her application.

Cristina has been a great addition to the Corporate team, and is now working most often with the Twin Cities Skilled team. There is a lot to love about Cristina; just ask her. She’s not shy about her talents and will tell you the same. She has three unique and special talents, though, that make her really stand out from the crowd. Cristina, the HealthStar Spotlight’s on you! Let’s see what makes you shine!

Love yourself, first!

Cristina is very confident and self-assured. This makes her a great fit at the front desk, because she doesn’t shy away from meeting new people, and she is very comfortable in new situations. Cristina easily befriends any person in her path. She is charismatic and speaks her mind, but her sense of humor and kindness help to temper her strong personality.

Cristina can liven up a dark day, and she uses that skill to help motivate the Corporate and Skilled teams, from the lowest member right up to the very top. We have all witnessed the effect of her motivational skills on Tim Lively (owner/CEO). Only Barb Jezorski, Executive Director, can compete with Cristina when it comes to motivating power. When Barb and Cristina combine forces, Tim stays on schedule, on time, and on target! Corporate staff love it, because without Cristina, we wind up playing “oh where oh where has my boss’s boss gone.” It’s a lovely tune, but when you’re trying to plan your day, it can be a challenge. We like Cristina’s way much better.

Tell us a story

My personal favorite thing about Cristina is that she is an amazing source of information about Latino culture, and she’s a captivating storyteller. It is fun to learn about her Puerto-Rican background! I love when she tells us about the sights, the smells, and the sounds of Puerto Rico. I especially like learning about the food that Cristina’s family used to cook for her when she was growing up. Cristina is also willing to give me tips about speaking Spanish. She’s not afraid to correct my grammar or pronunciation (she’s brutally honest, have I mentioned that?). I have also learned this very important lesson from Cristina: just because two people might both speak Spanish, they don’t necessarily speak it the same way, or share the same cultural background. It is very interesting to learn of the many differences between Spanish-speaking cultures!

Cristina sometimes provides backup to the lovely and talented Nilda Garcia, Program Manager of Sagrado Corazón. Thank goodness for them both, because according to Cristina, my Spanish skills are not quite ready for prime time. HealthStar’s Spanish-speaking Clients might not be as patient as Nilda and Cristina when I take 5 minutes to think of the right word for Cucumber. (By the way, Concombre is French, not Spanish. You can guess who corrected me on that…)

But how are you feeling, really?

This is a special skill that I really admire in Cristina. She knows how to read people. She can be the most caring and patient person, if that’s what you need her to be. But in a heartbeat, she can turn on a fiery personality and liven things up with her high energy and flair. She takes the time to really listen to our Clients’ needs, making each Client feel like there is nothing else going on in the world. Clients would never know that she is also being pulled by multiple departments to help with their workloads. Cristina’s honest and open communication style sets people at ease in difficult situations. Most of all, she is passionate about meeting our Clients’ needs, whether it means translating at visits, providing direct care with grace and a gentle touch, or just listening and being compassionate when someone calls with an issue.

Family Connections

Some fun facts about Cristina’s family: Cristina’s mom, Marisol, has also worked at HealthStar. She provided HHA service out of the Minneapolis South office starting in 2011, and she reigned supreme as temporary queen of Corporate file retention in 2018. She is our favorite employee mom, because she makes the most amazing cakes. We miss you, Marisol – please come and visit soon!

There is another family connection, too. Cristina’s first experience with home care was when her brother, Jomar, received home care services through another agency. This was several years before Cristina joined HealthStar, and showed Cristina the impact that home care services make! Growing up with Jomar, with her family supporting his unique needs, Cristina developed the patience and compassion that make her such a great fit at HealthStar. Jomar is doing great and now lives in his own place. We all joined Cristina in celebrating his increasing independence, and we always enjoy hearing about his progress!

HealthStar Needs You, Cristina!

Corporate wouldn’t be the same without Cristina. I know, because I was here before she joined the team. It was a dark time, and we certainly don’t want to go back! Cristina has big shoes to fill, but the great thing is, she has big feet, so we never have to worry. She handles all her tasks with determination, and she keeps her sense of humor handy when things get tough. She’s a critical piece of the Corporate team!

Want to know more about what it’s like to work at Corporate? Check out our other articles and see which positions we’re hiring for today!

Footnote:

After reviewing this article, Cristina was disappointed that I didn’t discuss her amazing video editing skills. This is a unique talent, but it doesn’t seem to fit into any of the three very personal talent areas that I have clearly outlined above. Instead of adding a fourth talent category just for video editing, I told her that I would add a footnote. Cristina, I sincerely hope that you are now satisfied with this article. I don’t want to upset you, like that time I picked on your rice eating style.

Spotlight: Holly Eide, AZ/NM

It’s that time of year again. I sit at my desk, surrounded by white noise and plagued by static cling. My humidifier is straining to compete with the drying effect of my space heater, and I’m caught in the middle, coated in a thick layer of chap-stick and hand lotion, like an electrically-charged paper maché statue of myself. Yes, there are great things about winter. Sledding, holiday decorations, warm apple cider, and a cozy fire in the fireplace are all wonderful at times. But this is also the time of year when a few sneaky jealous thoughts might creep in toward Holly Eide, Area Manager of our HealthStar/Circle of Life Home Care offices to the south (WAY south) in Gallup, New Mexico and in Casa Grande, Arizona. Our Circle of Life Home Care snowbird manager is lucky to find herself in the land where weather-wise Northland retirees find gentler temperatures for their winter months.

Holly knows what the weather is like up north and down south. She started with HealthStar in MN in 2010, and then transplanted down to AZ in fall of 2016. This holiday season, as we celebrate Holly’s 8th year with HealthStar, we thought it would be a great time to learn a little bit more about her!

A little history

Holly has seen so many changes at HealthStar since she first started, and her background is as full of changes as her time with HealthStar has been. From court reporter, to stock market, to owner of an indoor park – which do you think gave Holly the most applicable experience for HealthStar? If you’ve guessed indoor park, you are correct! HealthStar is a lot like an indoor park some days, which is why we must remember to slow down in the corners and keep our chins tucked – we don’t want any bonked heads!

Holly Eide and Daniel Roebuck at the His Neighbor Phil premier party

After testing the waters in the billing department, Holly sprang into action mode when HealthStar needed a manager for its second Minneapolis office. From there, Holly made a bold and daring move to Arizona, where she is currently watching another new office take flight. She is our official HealthStar/AZ Circle of Life snow bird, although she is much younger than the traditional snow bird, and she rarely returns to the land of 10,000 lakes these days. Holly also watches over the Gallup Circle of Life office, so between those two warm states, she keeps plenty busy! Let’s find out more about what makes Holly tick – here are three things that I’d love to share about Holly. Holly, the HealthStar spotlight’s on you!

Sense of humor

Holly has been known to pull a prank now and then. Her signature move is the “gift of condiment” where she’ll sneak a salt or pepper shaker into your purse when you’re not looking. Really, I think she’s just being considerate – who couldn’t use a little extra spice? There’s less opportunity for these “gifts” with Holly several states south of Corporate, but she knows how to use the mail! Every package has a special item to give Corporate a laugh. Corporate knows how to use the mail, too – sometimes Holly gets a package full of glitter, or a box of 500 stress balls when things get really tough.

Holly Eide presenting Normal Aging vs. Dementia

Holly has been around long enough to have a bunch of tales to tell about “the old days” at HealthStar – if you ask her, you’re sure to have a chuckle! Ask her about the “just fired” car wrapped in saran wrap, or the Motel 8 ice bucket shipped lovingly to Katie Wagner at Corporate. She can tell you about the HealthStar Harlem Shake, ripped pants, eating doughnuts off strings, and the great 24ECC glitterbomb of 2017. Together, we took the Corporate office by storm during the office Olympics in 2012, and we witnessed the yoga planking craze later that year. Even from afar, Holly continues to make things a little lighter in our offices, helping us remember not to take things too seriously, and giving us plenty of memories to smile about.

Positivity

Ever need someone to help you look at the bright side of things when you’re feeling down? Holly is the one for the job! She sees the best in people and isn’t afraid to say it. Her optimism is contagious and helps to keep everyone around her moving! Holly doesn’t get bogged down when things are frustrating – she keeps on pushing toward the goal and has the vision of success in mind. Determination is key for Holly! Knowing it will be tough just makes her drive even harder for success. Competitive? You bet, but it’s all for a good cause. Well, I suppose for fun, too. Can’t forget about fun.

Holly Eide, Connie Stone, and Shannon Mackenzie at the MN State Fair one year later after discovering a lemon-sized brain tumor

One of the highlights that Holly has had with HealthStar was the time she spent working on HealthStar’s MN State Fair memory screenings. It was a huge undertaking, planning a booth and getting everything in place to complete memory screenings there. But Holly’s determination, and her belief in the project, got the team on board. The high point of the screenings was in 2016, with a very special visit from a woman who had failed a screen in 2015. It turned out that she had a lemon-sized brain tumor! Luckily, after the failed screen, she was instructed to see her doctor and followed through on that advice! Holly is still driven by this story today – she knows that this is the difference HealthStar can make in the lives of those we touch.

A Rolling Stone

If there’s one absolute truth I have learned about Holly over these years, it is that she Never. Stops. Moving. She is a true rolling stone, and she has gathered no moss. She thrives in an ever-changing environment, and she doesn’t back down from a challenge. Remember all the twists and turns from her business-life? Well, she doesn’t just take those corners at work – she’s also a wild and crazy careening force in her home life. She’s got 2 kiddos, both busy in sports (ask her about her hockey daughter and the Olympics!). At 34, she decided to take up BMX biking. She once competed in a bodybuilding event with her husband (remember the tan?).

What will Holly do next?

After 8 years of wild and crazy HealthStar adventures, Holly is still going strong in Arizona. During the winter months, she gets to watch the great migration of the northern SnowBird! How many retirees spend winter in Arizona each year? Thousands, and Holly wants to know how HealthStar can help! A busy Holly is a happy Holly, so let her know what she can do for your better health if you’re visiting the southern states during these cold winter months. You might just inspire the next great Holly Eide adventure!

Spotlight: Nilda Garcia, Sagrado Corazón

Nilda Garcia and Sagrado Corazón: HealthStar’s Spanish-Speaking Support Service

Spanish-speaking Clients of HealthStar are very familiar with Nilda Garcia. She is the warm and caring voice of the Sagrado Corazón (Sacred Heart) program for Latino Clients of HealthStar. For 10 years, Nilda has been putting her “special touch” on everything that she does, from event planning to office organization and troubleshooting IT problems. With her recent promotion to Program Manager of Sagrado Corazón, Nilda is ready for action with renewed energy and focus. Nilda, the HealthStar Spotlight is on you!

A little history

Nilda has been with HealthStar since 2008, when she started as an Assistant Program Coordinator in HealthStar’s basement suite on Bloomington and 21st. Then, in 2009, Nilda helped open the West St. Paul office – the original home of Sagrado Corazón. But don’t get too comfortable, Nilda! Just a year later, HealthStar moved from the location on 21st into another building on Franklin Ave in Minneapolis. The West St. Paul office merged into the new location as well.

Nilda made the Franklin office her new home as an Assistant Program Development Liaison. She worked in the community and continued as primary contact for Sagrado Corazón. During the next 2 years, Nilda helped HealthStar achieve Medicare certification and had a front-row seat for the beginning of HealthStar’s Mental Health initiative. In 2010, Nilda watched Corporate move from Maplewood to a new building in North St. Paul. Then, In 2017, the Franklin office moved to a new location in Inver Grove Heights. Once again, Nilda unpacked and organized a new space. This new location is beautiful, with big windows and lots of wild turkeys outside! It’s a great place to re-focus and re-energize. Throughout all these changes, Nilda’s positive attitude and sense of humor kept her office mates in good spirits!

 Nilda, how do you do it all?

So, what makes Nilda tick? How can she weather all these changes and still be a constant source of positive energy? A secret about Nilda – she has superpowers. Lots of them. I’ll tell you about some, but you must promise not to say that I told you. Nilda doesn’t like to be the center of attention and won’t want everyone talking about her special abilities.

Superpower #1

Nilda’s first superpower is that she is amazing with event planning. She loves to get people together and celebrate! Nilda’s smile and laugh bring light and joy to the group. She is a great cook and loves to try new foods. Nilda says that her favorite thing about HealthStar is the family atmosphere. Working here is like working at a family gathering, because you’re surrounded by happy people who care about each other. Nilda fondly remembers when a special Client celebrated her 100th birthday last year – with Nilda at the party, of course! Nilda especially loves planning events for Sagrado Corazón, because she gets to use one of her other superpowers – the Latina superpower!

Superpower #2

Nilda’s Latina superpower comes from her family in South Texas, on the border of Mexico. Nilda loves to celebrate her Latina roots with the Sagrado Corazón team. She is always willing to help teach a little Spanish on the side, which has been one of my personal favorite things about working with Nilda. She is a very lenient Spanish teacher, unlike Cristina Hernandez, Corporate and Twin Cities Skilled Admin – also a superpowered Latina, but much stricter in the Spanish-speaking department! A little-known fact is that Nilda is close friends with Cristina’s mother, Marisol. Get them together, and I can only imagine the cooking and laughing!

Superpower #3

The last superpower that I will reveal about Nilda is that she is a multi-talented and very organized superheroine. She processes payroll, troubleshoots technology issues, and answers phones in two languages (backing up the lovely and talented Barbara Edwards at IGH), all while drinking her French vanilla coffee and running around in her high heels. Nilda is a positive force at the Inver Grove office, keeping things fun and exciting for the team. She has a fabulous sense of humor and is not afraid to pull pranks to get everyone in a good mood. She once dressed up the CPR dummy and scared RN Sue Schaber by leaving it in the bathroom overnight. Boy, was Sue surprised when she came in early thinking she had the office to herself!

Nilda says that her greatest accomplishment at HealthStar is learning to walk in another person’s shoes. She appreciates learning with her team and is grateful for the opportunities that HealthStar offers for personal and professional growth. She knows that she has great things ahead with Sagrado Corazón, and is looking forward to putting renewed focus and energy into the program. We hope you’ll check out what Sagrado Corazón has to offer, and learn more about our awesome team!

Sagrado Corazón Salud en el Hogar

HealthStar Home Health helps the populations we serve by identifying and focusing on prevalent health conditions such as high rates of heart disease or diabetes in specific communities. Responding to requests from people in diverse communities, HealthStar develops culturally-relevant services while identifying barriers to care, and then launches culture-specific care and prevention programs. Today, our culturally-relevant programs offer services that address the unique needs of populations such as African Immigrant, African American, Native American, Hispanic/Latino, and other communities. Sagrado Corazón Salud en el Hogar addresses the cultural, ethnic and language needs of Minnesota’s Latino community. This month we caught up with Nilda Garcia, Sagrado Corazón program manager to learn more about this particular initiative.

Recognizing the Latino/Spanish presence in the Minneapolis and St. Paul metro area, HealthStar Home Health originally launched the Sagrado Corazón Salud en el Hogar program 10 years ago. It quickly became Minnesota’s premier provider and trusted source of home health services for the Latino community that effectively addresses the unique cultural, ethnic, and language needs of Latinos in Minnesota. Nilda Garcia, Program Manager, works with this and other HealthStar initiatives including Native American culture and English-speaking communities.

Re-Launch

Recently re-launched, the Sagrado Corazón program has more of a presence and built a trust within the community over the years while assessing the needs of this program in the Latino culture. A backbone in the Latino culture is family helping family. Through this program, HeathStar Home Health hires family members to take care of family who are aging, have become ill, or recovering from surgery. A tradition in the Latino culture is to care for family in their own homes and nursing homes or assisted living options are not typically pursued. We found that family members were having to take time off their regular job to care for their family, which in turn created challenges in their home life. As part of this program, HealthStar hires the family member and pays them to care for their loved ones.

Word of the program has been shared within the Latino community. HeathStar Home Health goes into community centers, attends local events, and visits churches to educate and spread the word about the program. If there is interest, HealthStar will work with the caregiver and their health care provider (if they already have one). There is a team of nurses who supports this program. Currently, there are only English-speaking nurses on the team, but Nilda goes with them to help translate. Nilda and the team of nurses will also do home visits, meet with caregivers, research insurance qualifications are available, background checks for caregiver, provide care training, attend to specific client needs and many other.

Insurance

Many in the Latino community do not have insurance coverage, Medicare or assistance. The professionals at HealthStar Home Health will walk the patient through the steps if there is insurance or help them understand if they can qualify.

Training

There is standard training for Minnesota state requirements. When conducting training, we begin with completing the state hiring forms. The caregiver will work with a nurse and go over topics such as:

  • HIPPA laws
  • Importance of hand washing and proper technique
  • Proper use of gloves
  • Transferring a patient
  • What to observe
  • What to report to nurses
  • Proper use of 9-1-1
  • Harassment

One important aspect of our training is our 24ECC program which is a formalized value-based cultural competence proprietary program: The 24 Expressions of Company Culture. These 24 expressions are aligned with HealthStar’s four chosen values of Servant Leadership, Empathy, Altruism, and Integrity. We review this culture and ensure the caregivers live it too. Learn more about our 24ECC employee program by watching this video:

Nilda has been with HealthStar Home Health for 10 years and has worked with some families just as long. She builds a close relationship with the families she works with, they even stop in the office to visit when they get lonely or want to chat. Nilda says “I see some patients starting with nothing. I am proud to know I am helping them get the services they need and assist with communication through translation. I love witnessing the roots of the family and their culture grow over the years I have known them.”

HealthStar Home Health understands how overwhelming and challenging it can be to care for a loved one at home and offer a variety of home health care services to help support your loved one to live a more independent and fulfilling life at home. To learn more about the various skilled nursing, skilled therapies, and mental health services available, as well as the cultural initiatives we offer, visit our website.

Choosing home healthcare services shouldn’t involve settling for care that doesn’t reflect the needs of the individual. With HealthStar Home Health you will always be in control of your care (or that of your loved one), and allow you to receive the services you need in conjunction with the attentiveness to cultural background that defines superior home health care. Call us today at 651-633-7300 for more information or to schedule a no-charge consultation.