Spotlight: Nilda Garcia, Sagrado Corazón

Nilda Garcia and Sagrado Corazón: HealthStar’s Spanish-Speaking Support Service

Spanish-speaking Clients of HealthStar are very familiar with Nilda Garcia. She is the warm and caring voice of the Sagrado Corazón (Sacred Heart) program for Latino Clients of HealthStar. For 10 years, Nilda has been putting her “special touch” on everything that she does, from event planning to office organization and troubleshooting IT problems. With her recent promotion to Program Manager of Sagrado Corazón, Nilda is ready for action with renewed energy and focus. Nilda, the HealthStar Spotlight is on you!

A little history

Nilda has been with HealthStar since 2008, when she started as an Assistant Program Coordinator in HealthStar’s basement suite on Bloomington and 21st. Then, in 2009, Nilda helped open the West St. Paul office – the original home of Sagrado Corazón. But don’t get too comfortable, Nilda! Just a year later, HealthStar moved from the location on 21st into another building on Franklin Ave in Minneapolis. The West St. Paul office merged into the new location as well.

Nilda made the Franklin office her new home as an Assistant Program Development Liaison. She worked in the community and continued as primary contact for Sagrado Corazón. During the next 2 years, Nilda helped HealthStar achieve Medicare certification and had a front-row seat for the beginning of HealthStar’s Mental Health initiative. In 2010, Nilda watched Corporate move from Maplewood to a new building in North St. Paul. Then, In 2017, the Franklin office moved to a new location in Inver Grove Heights. Once again, Nilda unpacked and organized a new space. This new location is beautiful, with big windows and lots of wild turkeys outside! It’s a great place to re-focus and re-energize. Throughout all these changes, Nilda’s positive attitude and sense of humor kept her office mates in good spirits!

 Nilda, how do you do it all?

So, what makes Nilda tick? How can she weather all these changes and still be a constant source of positive energy? A secret about Nilda – she has superpowers. Lots of them. I’ll tell you about some, but you must promise not to say that I told you. Nilda doesn’t like to be the center of attention and won’t want everyone talking about her special abilities.

Superpower #1

Nilda’s first superpower is that she is amazing with event planning. She loves to get people together and celebrate! Nilda’s smile and laugh bring light and joy to the group. She is a great cook and loves to try new foods. Nilda says that her favorite thing about HealthStar is the family atmosphere. Working here is like working at a family gathering, because you’re surrounded by happy people who care about each other. Nilda fondly remembers when a special Client celebrated her 100th birthday last year – with Nilda at the party, of course! Nilda especially loves planning events for Sagrado Corazón, because she gets to use one of her other superpowers – the Latina superpower!

Superpower #2

Nilda’s Latina superpower comes from her family in South Texas, on the border of Mexico. Nilda loves to celebrate her Latina roots with the Sagrado Corazón team. She is always willing to help teach a little Spanish on the side, which has been one of my personal favorite things about working with Nilda. She is a very lenient Spanish teacher, unlike Cristina Hernandez, Corporate and Twin Cities Skilled Admin – also a superpowered Latina, but much stricter in the Spanish-speaking department! A little-known fact is that Nilda is close friends with Cristina’s mother, Marisol. Get them together, and I can only imagine the cooking and laughing!

Superpower #3

The last superpower that I will reveal about Nilda is that she is a multi-talented and very organized superheroine. She processes payroll, troubleshoots technology issues, and answers phones in two languages (backing up the lovely and talented Barbara Edwards at IGH), all while drinking her French vanilla coffee and running around in her high heels. Nilda is a positive force at the Inver Grove office, keeping things fun and exciting for the team. She has a fabulous sense of humor and is not afraid to pull pranks to get everyone in a good mood. She once dressed up the CPR dummy and scared RN Sue Schaber by leaving it in the bathroom overnight. Boy, was Sue surprised when she came in early thinking she had the office to herself!

Nilda says that her greatest accomplishment at HealthStar is learning to walk in another person’s shoes. She appreciates learning with her team and is grateful for the opportunities that HealthStar offers for personal and professional growth. She knows that she has great things ahead with Sagrado Corazón, and is looking forward to putting renewed focus and energy into the program. We hope you’ll check out what Sagrado Corazón has to offer, and learn more about our awesome team!

What It’s Like to Work in Home Care

I have been working at HealthStar for more than 9 years. I didn’t set out to work here that long, but I’m happy that it has turned out this way. I am part of a great team – we are so close it feels like a family. I enjoy working with some of the most caring and compassionate people around. We have a lot of fun in the office; we do all kinds of different activities from egg hunts to potlucks to office bingo. But best of all, I know that every day when I come to work, I can help someone who is in direct contact with our Clients. In my small way, through that connection, I’m helping someone remain in the community and receive quality care in the comfort of his or her own home.

On my most challenging and frustrating days, it is still fabulous to feel that all my hard work is helping someone who really needs and appreciates that help. Working here keeps my days in perspective – the challenges that I might face are trivial when compared to the challenges faced by someone who needs help just getting out of bed or making it to the store. I love to hear stories from our branch offices about the successes they experience with Clients and field staff; it is so touching to learn the different ways that we become like extended family, especially to long-term Clients. The knowledge that I can keep this all moving, and that I am a critical piece of the support team for these Clients, keeps me going through the toughest days! I never want to be the one who prevents someone from providing the best possible care to our Clients!

The best part about working at HealthStar is that I am surrounded by truly caring staff, who are motivated by Client successes, and who understand and appreciate what others around them are doing to accomplish the same goals. There is very little drama, which is extremely rare in an office environment! We are all focused on the task at hand, making sure that all the foundation work is in place so that our direct care staff can provide great care!

Our 24ECC program gives us all a common language when we feel we are not seeing eye to eye, or when days get hectic. We are good at supporting each other; we learn about each other and find ways to show our teammates that we care about them. It’s very common to hear people talking about their frustrations openly, both personal and work-related, or to hear teams discussing what could be done to improve processes and communication. We say a lot of Thank You’s, and we even try to sit together at lunch, so that we can take a few minutes together out of work mode, just to appreciate each other’s company.

I love it that when I walk in the door at work, I feel I’m in a safe place. I can rely on the support of others when I have a hard day, and I can lend my own strength and compassion when I see someone struggling. It is an awesome place to learn, grow, and even sometimes play, and I am pleased to say that I am still here, learning something new many times each day!

Want to join the HealthStar Home Health team? Check out our current job openings and apply today!

-Beth Taylor
It Manager, HealthStar Home Health

Working for HealthStar Home Health Could Be the Greatest Experience of Your Life!

Do you have a passion for health and wellness and have a loving personality with a caring touch? If your answer is yes, HealthStar Home Health wants you to be part of our team. The catch? It just might be the greatest experience of your life!

Hear what some of our employees have to say about working for HealthStar Home Health.

According to a recent report from the Bureau of Labor Statistics, healthcare jobs and industries are expected to have the fastest employment growth and will add the most jobs between 2014 and 2024. HealthStar Home Health recognizes that as the senior population ages, more and more Minnesota families are tasked with caring for their aging parents as well as caring for their own family. This age group, commonly referred to as the “sandwich” generation, is quickly becoming overwhelmed when their daily job, family commitments and additional duties when caring for their aging parents are all factored in. This type of situation is creating the fast-growing need for various healthcare jobs, including personal care assistants.

In 2015, HealthStar had the opportunity to work with PBS to identify a family who would be willing to be filmed for a documentary they were working on. The PBS documentary “Caring for Mom & Dad” explores the emotional, health and financial challenges that many family caregivers face each day. Take a moment to watch the PBS documentary to understand what our nation is facing with this crisis in caregiving that is upon us.

http://www.pbs.org/wgbh/caringformomanddad/watch/

Home health care encompasses a wide range of health care services that can be provided in the home for illness, injury, or daily care. Understanding how overwhelming and difficult it can be for care for an aging loved one and in an effort to help out the family caregiver, our home health professionals provide unparalleled public health care services ranging from Alzheimer’s and dementia care, behavioral nursing, and home health care nursing and our newest program Behavioral Health Home. One unique care program we offer, the Alzheimer’s Whisperer program, takes an effective approach to support those affected by Alzheimer’s disease and other dementias and their family. Our clients also benefit from respite care for daily needs such as bathing and dressing, chores around the home, transportation, and companionship.

HealthStar Home Health serves individuals and health care professionals in a number of cities throughout Minnesota, including the Duluth and Bemidji areas, as well as Arizona and New Mexico. We are a culturally sensitive home health care team that provides services to individuals who are traditionally underserved.

Experience something great – be a part of the HealthStar Home Health family! HealthStar Home Health is a mission-driven team of professionals deeply rooted in the personal and cultural values of the communities we serve. We provide unparalleled public health care services, while at the same time respecting the unique needs of our culturally diverse clientele through stewardship and a genuine desire to serve those in our community.

Interested in being part of the fastest employment growing industry? HealthStar Home Health offers employment opportunities in locations in the Minneapolis-St. Paul, Minnesota area, as well as northern Minnesota such as Duluth and Bemidji, Arizona and New Mexico. Our company is a group of professionals driven by our mission, and personal, community and cultural values. Visit the Contact Us page of our website to find current open positions as well as an application for employment to complete and submit online.

A Candid Conversation with HR

As a job seeker, imagine you had an opportunity to get into the heads of Human Resources (HR) professionals to figure out some Do’s and Don’ts that can help set you apart from the competition. At the Easter Job Transition Group on Tuesday, March 17, 2015, the room was packed and the stage was set for a candid conversation between HR and job seekers.

The panel representing small, medium and large companies, with over seventy years of professional experience combined, consisted of:

• Donna Smith, HealthStar Home Health
• JeanAnn Nelson Trombley
• Maureen Wheaton, Cambria

These leading ladies had an engaging, interactive and at times, humorous conversation about their experiences in the recruiting and on boarding process. No topic was off limits as they addressed topics as ageism, what HR is really looking for in interviews and organizational culture fit.

Some of the top Do’s and Don’ts for Job Seekers that came out of the conversation are listed below:

“Having been in job search, I understand the journey that job seekers experience. At the same time, as a leader I also understand what is like to sit on the other side of the table. Bringing HR professionals and job seekers together was a way of sharing, understanding and appreciating the challenges & rewards on both sides. I hope the panelist and attendees took away words of wisdom or nuggets of valuable information that will make the job search process more successful for all involved, “stated Xaulanda Simmonds-Emmanuel, Volunteer Coordinator.

Interested in a career with HealthStar Home Health? Check out our current employment opportunities.

-Xaulanda Simmonds-Emmanuel
HealthStar Home Health, Branch Manager