Better Health through Kindness

To me, May is a reminder of kindness. My favorite part of May has always been “May Day,” celebrated on May 1st. To celebrate, my family would create a little basket of goodies for each of our neighbors. Then, the fun: ding the neighbor’s doorbell, leave the basket, and RUN. This always felt amazing! Not only was I doing something fun with my mom and my sister, I also loved to imagine my surprised neighbors, overjoyed by finding a surprise of flowers, fruit, or cookies in a lovely basket on their doorstep. (I’m sure they knew it was us, but it felt like such a secret to me as a kid.)

To this day, I get excited about May Day, because it represents something wholesome, kind, and caring. I’m no Martha Stewart, but I still yearn for those happy little things that make my heart feel full to bursting, and this memory is one of those things.

As it turns out, that “heart full of joy” feeling you get from kind and generous activities does more than just make you happy – it’s also great for your health! (I’m sure you knew I’d get around to this eventually.) Check out these benefits of sharing a bit of kindness, and stick around for a few simple ideas to spread the warm, fuzzy feelings around! At the end of this post, you’ll also find a bunch of links that support the positive impact a little kindness can have on your health and well-being.

A kind heart is a healthy heart!

Studies have shown that when we complete an act of kindness, we receive a boost in the hormone Oxytocin. According to Dr. David Hamilton, “Oxytocin causes the release of a chemical called nitric oxide in blood vessels, which dilates (expands) the blood vessels. This reduces blood pressure and therefore oxytocin is known as a ‘cardioprotective’ hormone because it protects the heart (by lowering blood pressure).”

Is it enough of a reduction to negate the extra salt in my diet? Well, I’m no doctor, but I am an expert in wishful thinking. Maybe if I share those French fries, the kindness boost might just evaporate some of the “bad stuff” about the fries themselves. Plus, by sharing, I’m only eating half as many as I would have if I’d been selfish. That’s a win, win situation!


Constant kindness can accomplish much. As the sun makes ice melt, kindness causes misunderstanding, mistrust, and hostility to evaporate.

Albert Schweitzer

Oxytocin has also been called a “love hormone” because it is produced by nursing moms and helps them bond (and fall absolutely in love) with their new babies. It shouldn’t surprise us, then, that this same hormone helps us bond with others in social situations as well! It can help reduce anxiety and keep depression at bay. When you couple this benefit with the next, the cumulative effect is a great mood boost!

More endorphins? Yes, please!

Acts of kindness can also repay you in the form of serotonin release and endorphin production. Most of us have heard that serotonin “makes you feel good.” It is commonly believed that low serotonin levels can lead to depression, anxiety disorder, and other mood disorders. On the flip side, a little boost in serotonin supports feelings of happiness and enhances the “good mood” feeling.

Add the endorphin release, and you’ve really got a good thing going! Endorphins increase the feeling of well-being, help relieve stress, and even decrease pain in a similar way to opioid drugs, but without any of those nasty side-effects! Together, the increases in oxytocin, serotonin, and endorphins create an unstoppable mood-and-body-boosting trio. The kindness effect combats everything from depression and anxiety to aches and pains. Speaking of aches and pains, that brings us to…

What about inflammation?

Chronic inflammation is of great interest to researchers as a potential underlying contributor to many illnesses. According to this study, “Regularly engaging in volunteering has a special way of getting ‘under the skin,’ resulting in what appears as a younger biological profile for inflammation.” Volunteering gave a greater health benefit, in terms of reduced overall inflammation, than other types of “productive activity,” possibly because of the health boost received based on the generosity and kindness involved in the act of volunteering.

Reducing inflammation may help the body avoid many kinds of health issues, including Alzheimer’s disease, congestive heart failure, heart attack, stroke, obesity, cancer – and these are just the big names. Everyday ailments like joint pain and arthritis can also seem lighter after an act of kindness. If we thought of kindness as medicine, how much more of it could we create?

Wow, kindness is strong stuff!

But wait – there’s more! In addition to all the benefits we’ve already discussed, let me throw in one more tidbit. This one is my favorite. Kindness begets kindness. It’s the ripple effect – an act of kindness can spread from one person to many, and it happens with so little effort!

Put kindness in action:

Maybe you buy a coffee for the guy behind you in the drive-through today. The person working the window gets to be a part of your kindness, which benefits him or her. The guy getting the free coffee doesn’t know you to thank you, so hopefully he’ll pass on the kindness to another stranger, or maybe even two. Each of those people, in turn, commit their own acts of kindness, spreading your single act to a positive health impact on a whole bunch of people, all for the cost of a single cup of coffee.


I like to pay for the coffee of the other folks behind me in line. It typically costs me less than $10, and makes the other people feel good, but more importantly, it makes me feel so good, and random acts of kindness change the world one person at a time.

Robert Kraft

It’s easy for me to see the benefit of a single act, but really, who does only one kind thing in a day? How many kindnesses can you spread around today? If we all take a few minutes to plan something generous and selfless, just imagine the impact we can have! Here are some ideas to get you started:

Our first day being kind

Everyone is new at something, some time. The good news is, it doesn’t take long to get the hang of dishing out kindness. A smile at a stranger, a compliment or a helping hand – these are all free. Here’s one of my secrets, and I don’t mind sharing it with you: lots of times, when I see someone is having a tough day, I will go out of my way to find something nice to say about that person.

Look at what he or she is wearing, the hairstyle or the accessories. There’s always something that took a little extra time to do, or something that maybe he’s insecure about or she wasn’t so sure if she could pull off that day. What if you’re the one to say “hey, I really like your scarf, where did you get it?” or “you look great today, what did you do differently?” Such a simple thing can really go a long way to making someone feel noticed.

A few more freebies

Donate your unwanted stuff to a women’s shelter or volunteer for an outreach organization in your area. These are fabulous causes, and of course, you’ll get the health benefit from the act of generosity. Help load someone’s groceries, open the door for a stranger, or help your neighbor with yard work if you happen to be outside at the same time.

And, of course, there’s that “pay for the guy behind me” trick in the drive-through. It’s a game of chance – he or she might be buying for the whole office! It sure does feel good though, when you can surprise someone with a free order; even though you don’t see the reaction, you know what you’d feel like if it happened to you!

We’re not done yet!

I’m lucky to work at HealthStar, because we have whole offices full of kindness. There is something to be said for working with people who truly care about people. I feel it every day, surrounded by nurses and support staff who would drop everything to help a person in need. But even for those who find it easy to spread kindness, a reminder might be needed. It’s easy to get wrapped up in our own little world sometimes! Here are some of my favorite workplace examples of sharing kindness – maybe you can start small in your office today!

Share your lunch with someone who doesn’t have much that day – I know I’ve been on both the giving and receiving end of this one, and both are amazing. Give a few minutes of your time to a co-worker who needs a listening ear. Leave a “love note” to tell your co-workers what you admire most about them. Bring a treat to share, or if you’re on a health kick, bring some fruit or veggies and hummus. Recognize the contribution of a team member, or just send a little email to tell someone you’re thinking of her. And don’t forget the May Day basket – I’d love to see this tradition revitalized, in or out of the office setting!

Go forth and be kind!

I challenge you to come up with your own creative ways to spread kindness, and I promise you’ll enjoy these wonderful benefits to your own health and wellness in return. I think this is nature’s way of telling us that this is how we should be doing things – give to someone else, and in return, you get something that maybe even money can’t buy. A heart full of joy, and a body full of health!

And as always, contact HealthStar if you’re looking for staff who know how to put kindness into action to help you reach your health and wellness goals!

Please check out these links for more information:

Understanding Inflammation

The Science of Kindness

6 Science-Backed Ways Being Kind is Good for Your Health

How Sharing Kindness Can Make You Healthier, Happier

Why Random Acts of Kindness Matter

A Little Love for Admin Day!

HealthStar has plenty of administrative staff to thank today, in honor of Administrative Professionals Day! If it weren’t for our Admin staff, we’d all be curled up in a ball, crying, and wondering what we’re supposed to do next.

To say a very special thank you to each of our Admin staff, in varying departments, with all of their different titles and hats, I thought do a little mini-spotlight for each Admin! There are so many of you, and only one of me, so forgive me if they are quite brief. HealthStar Admin staff – the spotlight’s on you!

Here comes the thank-you train

Special thanks to Jill in Bemidji, for her positivity and for her super MacGyver door-unlocking skills… not that she’d ever need to use those skills at work, because no one would EVER lock the door by accident…

Thanks to Theresa in Gallup for 11 years of amazing attitude and fun, but when you have to work hard, boy does the office get scared!

Jean in Cass Lake – thank you for being so friendly and kind, for always chatting with me a bit, and on behalf of the Cass Lake office, thanks for keeping things neat and tidy!

The trouble with doing something right the first time is that nobody appreciates how difficult it was.

Walter West

Thank you to Jane at Corporate for the obvious, of course – watering the plants, and keeping us up-to-date on the ancestry of her family! (and also thanks for being amazing at payroll, can’t forget that minor detail)

Thanks to Stephanie in Ogema for being a fun, new team member, even though you don’t like post-its. Can’t wait to hear more about the gardening and animal rescue!

Laura in Bemidji, your love of post-its might cause friction with Stephanie, but we can’t see it from Corporate so we will pretend it isn’t happening. Thanks for your amazing empathy, and for having the best phone voice at HealthStar.

Barbara in Inver Grove, your character shines through the phone with the power of a lightsaber. Thanks for always helping out, and for having a fabulous sense of humor!

Accomplishing the impossible means only the boss will add it to your regular duties.

Doug Larson

Thanks to Kaely in Arizona, who sings to the office and calms everyone with wonderful candles. We appreciate you keeping Holly in check!

Thank you to Kristen from Bemidji to Cass – we sure do appreciate your chameleon skills going from office to office and helping out where you are needed most!

Cristina, our Metro then Corporate then IGH transplant – we miss you at Corporate! Thank you for being outspoken and funny, for lightening the mood, and for keeping us organized!

Jekeia in Mental Health, thank you for always being willing to help out with equipment going one way or another! You have a way with putting a smile on everyone’s face, which helps everyone stay positive on those dark and dreary days!


No one is more cherished in this world than someone who lightens the burden of another. Thank you.

Joseph Addison

Corporate would not be the same without Greg, our resident pizza delivery man. Thank you for being willing to carb out with us (and for making me feel less bad about my life choices)!

Thank you to Rachel in Gallup, first caregiver, now office staff. Everyone in the office is really enjoying your enthusiasm on the team! Thank you for jumping right in and being willing to learn!

Joanne, our Corporate “Betty Crocker,” thank you for the thoughtful treats, for your positivity, and for keeping our meetings lively!

Diane in Arizona – sounds like you are the “Betty Crocker” of the Arizona crew! Thank you for the treats that you share, and for your willingness to fill in as needed in the field!

Feeling gratitude and not expressing it is like wrapping a present and not giving it.

William Arthur Ward

Thank you to Denise in Cloquet for being so patient with our help desk! Thank you for sharing your wisdom, and for helping Amy, we know she is so glad to have you there!

Maria at Corporate – I’m not exactly sure if you really count as an admin because you also have reports, but your biggest thank you from what I’ve seen is for your flexibility and patience with us as we figure out just exactly what we are doing around here!

Kelsey in Waite Park – thank you for being new with Neal, so that he is not alone! Thank you for your positivity and compassion!

Thank you to Leela at Corporate for being super easygoing and calm about everything. You’ve got a great laugh and we love when we sneak it out during meetings!

Thanks for being you!

To all of our admin staff – THANK YOU for being you, we are so lucky to have such an amazing team! If I have committed a mortal sin and forgotten someone, please accept my apologies! HealthStar truly appreciates each and every one of you; you’re our backbone and we are so grateful for the support that you provide!

The greatest sign of how much you are all loved is this: when I sent out a request for feedback, so that I could write this post about our admin staff, I got something from just about every office within a day. That’s totally unheard of, so I know how much you all mean to your offices. Every single office jumped at the chance to send amazing and wonderful information about each and every admin employee. It has been fun to learn a little more about each of you, and I hope that I’ve done the offices justice in my “thank you” duties!

Spotlight: Holly Eide, AZ/NM

It’s that time of year again. I sit at my desk, surrounded by white noise and plagued by static cling. My humidifier is straining to compete with the drying effect of my space heater, and I’m caught in the middle, coated in a thick layer of chap-stick and hand lotion, like an electrically-charged paper maché statue of myself. Yes, there are great things about winter. Sledding, holiday decorations, warm apple cider, and a cozy fire in the fireplace are all wonderful at times. But this is also the time of year when a few sneaky jealous thoughts might creep in toward Holly Eide, Area Manager of our HealthStar/Circle of Life Home Care offices to the south (WAY south) in Gallup, New Mexico and in Casa Grande, Arizona. Our Circle of Life Home Care snowbird manager is lucky to find herself in the land where weather-wise Northland retirees find gentler temperatures for their winter months.

Holly knows what the weather is like up north and down south. She started with HealthStar in MN in 2010, and then transplanted down to AZ in fall of 2016. This holiday season, as we celebrate Holly’s 8th year with HealthStar, we thought it would be a great time to learn a little bit more about her!

A little history

Holly has seen so many changes at HealthStar since she first started, and her background is as full of changes as her time with HealthStar has been. From court reporter, to stock market, to owner of an indoor park – which do you think gave Holly the most applicable experience for HealthStar? If you’ve guessed indoor park, you are correct! HealthStar is a lot like an indoor park some days, which is why we must remember to slow down in the corners and keep our chins tucked – we don’t want any bonked heads!

Holly Eide and Daniel Roebuck at the His Neighbor Phil premier party

After testing the waters in the billing department, Holly sprang into action mode when HealthStar needed a manager for its second Minneapolis office. From there, Holly made a bold and daring move to Arizona, where she is currently watching another new office take flight. She is our official HealthStar/AZ Circle of Life snow bird, although she is much younger than the traditional snow bird, and she rarely returns to the land of 10,000 lakes these days. Holly also watches over the Gallup Circle of Life office, so between those two warm states, she keeps plenty busy! Let’s find out more about what makes Holly tick – here are three things that I’d love to share about Holly. Holly, the HealthStar spotlight’s on you!

Sense of humor

Holly has been known to pull a prank now and then. Her signature move is the “gift of condiment” where she’ll sneak a salt or pepper shaker into your purse when you’re not looking. Really, I think she’s just being considerate – who couldn’t use a little extra spice? There’s less opportunity for these “gifts” with Holly several states south of Corporate, but she knows how to use the mail! Every package has a special item to give Corporate a laugh. Corporate knows how to use the mail, too – sometimes Holly gets a package full of glitter, or a box of 500 stress balls when things get really tough.

Holly Eide presenting Normal Aging vs. Dementia

Holly has been around long enough to have a bunch of tales to tell about “the old days” at HealthStar – if you ask her, you’re sure to have a chuckle! Ask her about the “just fired” car wrapped in saran wrap, or the Motel 8 ice bucket shipped lovingly to Katie Wagner at Corporate. She can tell you about the HealthStar Harlem Shake, ripped pants, eating doughnuts off strings, and the great 24ECC glitterbomb of 2017. Together, we took the Corporate office by storm during the office Olympics in 2012, and we witnessed the yoga planking craze later that year. Even from afar, Holly continues to make things a little lighter in our offices, helping us remember not to take things too seriously, and giving us plenty of memories to smile about.

Positivity

Ever need someone to help you look at the bright side of things when you’re feeling down? Holly is the one for the job! She sees the best in people and isn’t afraid to say it. Her optimism is contagious and helps to keep everyone around her moving! Holly doesn’t get bogged down when things are frustrating – she keeps on pushing toward the goal and has the vision of success in mind. Determination is key for Holly! Knowing it will be tough just makes her drive even harder for success. Competitive? You bet, but it’s all for a good cause. Well, I suppose for fun, too. Can’t forget about fun.

Holly Eide, Connie Stone, and Shannon Mackenzie at the MN State Fair one year later after discovering a lemon-sized brain tumor

One of the highlights that Holly has had with HealthStar was the time she spent working on HealthStar’s MN State Fair memory screenings. It was a huge undertaking, planning a booth and getting everything in place to complete memory screenings there. But Holly’s determination, and her belief in the project, got the team on board. The high point of the screenings was in 2016, with a very special visit from a woman who had failed a screen in 2015. It turned out that she had a lemon-sized brain tumor! Luckily, after the failed screen, she was instructed to see her doctor and followed through on that advice! Holly is still driven by this story today – she knows that this is the difference HealthStar can make in the lives of those we touch.

A Rolling Stone

If there’s one absolute truth I have learned about Holly over these years, it is that she Never. Stops. Moving. She is a true rolling stone, and she has gathered no moss. She thrives in an ever-changing environment, and she doesn’t back down from a challenge. Remember all the twists and turns from her business-life? Well, she doesn’t just take those corners at work – she’s also a wild and crazy careening force in her home life. She’s got 2 kiddos, both busy in sports (ask her about her hockey daughter and the Olympics!). At 34, she decided to take up BMX biking. She once competed in a bodybuilding event with her husband (remember the tan?).

What will Holly do next?

After 8 years of wild and crazy HealthStar adventures, Holly is still going strong in Arizona. During the winter months, she gets to watch the great migration of the northern SnowBird! How many retirees spend winter in Arizona each year? Thousands, and Holly wants to know how HealthStar can help! A busy Holly is a happy Holly, so let her know what she can do for your better health if you’re visiting the southern states during these cold winter months. You might just inspire the next great Holly Eide adventure!

Spotlight: Julie Swedberg, Cass Lake

It’s easy to mistake HealthStar as just a Metro-Area agency, with Corporate, Twin Cities Skilled, and Inver Grove Heights all being around the metro. But we have more offices outside the metropolis than in it! Looking north, you’ll find some of HealthStar’s craftiest and thriftiest “family members” in the Cass and Bemidji offices. Julie Swedberg, Branch Manager (aka Thrift Master) brings many talents to HealthStar’s Cass Lake office. She’s dedicated to serving HealthStar’s unique Client base and spends her time spreading warm, fuzzy feelings all through the land of Cass!

Inspired by her sister’s experiences as a CNA, Julie got her CNA certification and worked in a nursing home early in her health care career, and later became an LPN. Julie says that to feel the love and trust that patients have towards her as a nurse has been priceless. Her studies continued with a 2-year business degree, and in 2015 she found herself with multiple job offers (of course!). Lucky for us, HealthStar won the dangerous duel for Julie’s heart, and she joined our team as Branch Manager.

A Running Start

Oh boy, did Julie hit the ground running! Julie started during a period of great stress and transition for HealthStar. The Cass Lake office was going through some changes, to put it mildly. Things have settled down since then, thanks to Julie’s “special touch.” She knows how to take things in stride, and she doesn’t get too riled up during difficult times. Julie says that her love of gardening helps her stay calm – she loves to take photos of her flower gardens and often spends time thinking through her current challenges and stresses while walking through the flowers.

Keeping herself grounded and stress-free sure comes in handy when our HealthStar family gets together. Julie’s calm and matter-of-fact ways help keep us all on track and on time! But don’t let her “down to business” routine fool you – Julie has a great sense of humor and loves to stir up some fun. Her laugh comes up from her toes! And if you want to see her soft side, just ask about her sons. We’ve all met the little one, Ryker – he’s a Corporate Meeting Regular! Without further ado – please allow me to share with you my three favorite things about Julie. Julie Swedberg, the HealthStar spotlight’s on you!

An “old school” master chef

Julie’s mastery in the kitchen is appreciated by many mouths and stomachs across the land. In between office hours, community events, sports with the kids, and family time, Julie somehow finds time to preserve her own jellies and jams. She does this in large enough quantity that she sells them at the community farmers’ market! I can say as a personal recipient of Julie’s “jam variety pack” that this stuff is DELICIOUS! I would eat it with a fox, in a box, on a train, in the rain, and anywhere else for that matter. Yum!

Canning isn’t her only kitchen specialty, though – Julie can bake, sauté, steam, sear, and roast, too. She’s like a human instant pot, so many functions that you just can’t get enough! She’s not afraid of a little chopping – it lets her exercise her aggressive side. Yeah, she can get tough when she needs to, but most of the time she doesn’t. She gets pretty far with honey.

Julie’s love of cooking has a family history; her mom is also an awesome cook. Sometimes, they team up for community events – I know Julie’s mom makes a killer fry-bread taco! Why, oh why couldn’t Julie have grown up in the Metro so that I can have a fry-bread taco? It’s so true that life just isn’t fair.

Oh, so thrifty!

Julie pretends to come down to Corporate for meetings, but we’re pretty sure she actually comes down for the thrift store shopping. She makes a great round of the local thrift stores when she’s in town. Sometimes, she goes with Chasidy Myhrer, Bemidji Operations Manager (aka “hammer of the north”). They are a sight to behold, with so much treasure for so little cost! Great taste, great value – if Julie had a personal motto, that might just be it. I’m so jealous of her saving ways. I’ve never seen a dollar stretched so thin.

This special thrifting ability doesn’t just apply to shopping for Julie’s family, though. She also puts her special thrifty talents to work for her office, squeezing every penny out of her dollars. She considers her office budget with every decision she makes, going so far as to do her own cooking for events – lucky for the guests!

We didn’t know it when we hired Julie, but she’s a package deal, and we are so lucky for it! She gets her family involved in planning and hosting duties, which helps keep down the cost of extra help. Aside from helping out with community events on several occasions, Julie’s mom has also become our official “Corporate Meetings Mom,” always stopping in to say hello with Ryker when they’re in town. We’ve decided to make Ryker our official Corporate Meeting Mascot. It’s always nice for our HealthStar family to see the Swedberg family!

Heart full of love!

No one asks Julie to come to community events. They just put her on the schedule and tell her she’s coming! She’s made a name for herself in the community, and she and HealthStar are so proud of this! We’ve seen (and posted) photos of her spectacular booth setup at events; she really makes it look homey and comfortable. Julie doesn’t need much of an arm twist to help in the community – she gets involved because she loves it! She makes community events a priority for herself and her family because she wants to see the Cass Lake community thrive. Her energy and enthusiasm help get others going at events, which is why she is always invited back! The warmth and kindness that Julie brings with her to work is the same warmth and kindness that she pours into every event she attends.

Julie doesn’t save all of her love for community events, though. She also likes to know all about the people she works with, so that she can show us some love, too! At the recent Corporate meetings, Julie was spotted taking notes about everything, from Corporate updates down to each person’s personality type and conflict resolution style. “You never know when this kind of thing might come in handy,” she says.

Julie’s love for her community also translates to love for her Clients and staff. Julie is friendly and caring, and she expects her team to follow her example (which they do very well!). Call the Cass Lake office, and you’ll probably talk to Michelle Colliflower or Jean Bartell, two of the nicest and funniest ladies in Cass Lake! Karen rounds out the group with plenty of experience, wisdom, and patience. Julie puts a lot of love into this team, and it shows! This great group offers PCA, HMK, and skilled services in the Cass Lake area, and they are determined to show the love of their office to all of their Clients and field staff!

Julie, all wrapped up

Julie is like a pioneer woman, mixed with a kindergarten teacher, mixed with a ferocious lion – she has amazing kitchen skills, she loves to show her kind side, but when she needs to, she bares those teeth and gets things done! She represents HealthStar just the way we like it – leading with kindness and support, delicious with a touch of spice and a whole lot of love. Visit the HealthStar booth at the next Cass Lake health fair and find out what you’ve been missing!

And Julie – thanks for the jam, I’ve finished most of it and I’ll be patiently waiting for another shipment. 😊

24ECC program: Building the HealthStar Family

HealthStar’s 24ECC program is different than other Corporate “touchy-feely” programs.

Many companies search for ways to increase cultural competency and employee engagement, but very few truly succeed. With the 24ECC program, HealthStar has nailed it.

Developing the 24ECC program

In 2009, HealthStar invited clients and community members to participate in focus groups tasked with identifying the qualities of good caregivers. These result: a long list of ideal characteristics for caregivers, providing great insight into HealthStar’s culturally diverse client base.

HealthStar then narrowed the focus group’s list to twenty-four crucial elements. The new 24 Expressions of Company Culture, or ECCs, fit nicely within the categories of HealthStar’s top four core values: Servant Leadership, Empathy, Altruism, and Integrity. Almost 10-years later, and the 24ECC program still lives on!

24ECCs in action

Each month, 24ECC trainers identify one of the 24ECC values to highlight. They design activities that help staff to discuss and dig deeper into the importance and impact of the chosen value. Through these activities and discussions, we gain a better understanding of the ideals that our Clients identified. We also examine the cultural differences in how values are expressed or perceived. The same values are often interpreted very differently depending on cultural background!

What the 24ECCs do for our team

One of the unexpected benefits of the 24ECCs is that they provide a tool to better understand and communicate with team members. The 24ECC program is a constant reminder that even though someone may do things differently, that doesn’t make it wrong! We learn balance – if you do too much of one value, you might end up not representing other values which are equally important. In conflict, the 24ECCs guide us to consider each other’s point of view without judging or jumping to conclusions. We use the 24ECCs as consistent language to express ourselves, and to discuss and work through concerns.

But for me, the best part is getting together once a month to get to know each other through a new 24ECC activity. I love the creative ideas that our 24ECC planners come up with! 24ECC Bingo, collage making, skits, and gift baskets – and sometimes a 24ECC snack. When we build a team that communicates and has fun together, we also develop something more than just a place where people go to complete tasks.

What 24ECC “Work Love” can do for you

HealthStar is more than a group of people who work together. We are a team that supports each other and truly cares about each other.  We are a work family, spread across three states. HealthStar people get excited to see each other at quarterly meetings – it’s like family coming to visit, including the cooking, the hugging, and the chatting.

Best of all, when HealthStar needs to get a project done, we all jump in and do what we can. We appreciate and capitalize on the things that make us different, because we know that’s part of building a great team! By fostering this Work Love relationship in our offices, we automatically extend the same level of care to our Clients. It’s not always easy, but with the 24ECCs, we have the foundation to build on. It is a great base to support great care!

Check out our website for more information about this program and how it helps us provide the best possible care!